Shipping policy
Shipping Policy
At Exotic Petals, we are committed to delivering your order as quickly and efficiently as possible. All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer shipping within India and may also ship internationally to selected locations. Shipping rates and delivery times vary depending on your location and will be calculated and displayed at checkout. Standard delivery typically takes approximately [3–7 business days] for domestic orders and [7–21 business days] for international orders, depending on the destination and customs processing times.
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges.
Once your order has been shipped, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances such as weather disruptions. If your package is lost or arrives damaged, please contact us at petalexotic@gmail.com within [7 days] of delivery so we can assist you in resolving the issue.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. We are not responsible for delays due to customs processing.
If you have any questions regarding shipping, please contact us at petalexotic@gmail.com, and we will be happy to assist you.